Do I have to host with you?

No. Once the project is paid in full you can take a packaged handoff to yourself or another provider. Many clients stay because it keeps earning its place — it is a choice, never a requirement.

Does unused support time roll over?

No. Included time resets monthly and is meant for small changes and guidance rather than unlimited development. Anything larger gets its own estimate.

Can you take over a site somebody else built?

Usually. We start with an audit of what exists and who controls it, and we will be honest if the most sensible answer is to rebuild rather than maintain.

Infrastructure & ongoing support

Hosted, watched, and maintained

Software is not finished when it launches. It is finished when nobody is watching it, which is usually the point it quietly stops working.

Hosting, monitoring, backups and maintenance, handled in the background, with someone to call who already knows how your system is built.

You’re probably here because

Nobody is certain when the last backup ran, or whether it restores
Updates are applied when something breaks
A form stopped sending and it took weeks to notice
You are not sure who to call, or whether they still work on it
Hosting is with whoever set it up, in an account you cannot access

What’s included

Managed hosting: Provisioned, secured and tuned for what you actually run
Uptime and error monitoring: We find out before your customers do
Backups that are tested: An untested backup is not a backup
Updates and patching: Applied on a schedule, not after an incident
Time each month for small changes: Content edits and guidance without raising a project
A technical voice on call: Someone who already knows the system when a decision needs making

What happens next

01Take stockWhat exists, who controls it, and what is currently unmonitored.
02Put you in controlEvery account in your name before anything else — domain first.
03StabiliseBackups verified, monitoring live, updates brought current.
04Keep it improvingSmall, steady work each month rather than a rescue every year.

Common questions

Do I have to host with you?: No. Once the project is paid in full you can take a packaged handoff to yourself or another provider. Many clients stay because it keeps earning its place — it is a choice, never a requirement.
Does unused support time roll over?: No. Included time resets monthly and is meant for small changes and guidance rather than unlimited development. Anything larger gets its own estimate.
Can you take over a site somebody else built?: Usually. We start with an audit of what exists and who controls it, and we will be honest if the most sensible answer is to rebuild rather than maintain.